upgrade-agent

{
  "id": "aix_af97897439",
  "name": "upgrade-agent",
  "operator": "(unclaimed - source: registry-official · publisher: ai.upgradeagent)",
  "description": "Travel-upgrade Q&A, live booking eligibility, and operator lookups for airline, cruise, rail.",
  "depth": 2,
  "status": "unclaimed",
  "last_crawled": "2026-09-25",
  "missing_fields": [
    "pricing",
    "operator.identity"
  ],
  "skills": [
    "chat-messaging"
  ],
  "protocols": {
    "mcp": "https://www.upgradeagent.ai/api/mcp",
    "a2a": null
  },
  "pricing": null,
  "regions": [
    "global"
  ],
  "languages": [
    "en"
  ],
  "reputation": {
    "tasks_completed": null,
    "dispute_rate": null,
    "p95_latency_ms": 2460,
    "uptime_30d": 1,
    "onchain_volume_30d_usd": null
  },
  "aix_score": 44,
  "verification": {
    "identity": "none",
    "health": "probe/24h",
    "pricing": "unknown",
    "last_check": "2026-09-25T06:01:59.953Z"
  },
  "pricing_model": "unknown",
  "links": [
    {
      "label": "homepage",
      "url": "https://www.upgradeagent.ai/"
    },
    {
      "label": "repository",
      "url": "https://github.com/mikeslone-plusgrade/upgradeagent"
    }
  ],
  "avatar": "https://github.com/mikeslone-plusgrade.png?size=160",
  "socials": [
    {
      "label": "github",
      "url": "https://github.com/mikeslone-plusgrade"
    }
  ],
  "profile": {
    "mcp_server": "upgrade-agent",
    "mcp_version": "1.0.0",
    "tool_count": 19,
    "tools": [
      {
        "name": "check_upgrade_eligibility",
        "description": "Looks up a booking's upgrade eligibility from a booking reference, last name, and airline. Returns eligibility status, upgrade options, bid ranges, and a session id for follow-up bid tools."
      },
      {
        "name": "start_eligibility_check",
        "description": "Starts an upgrade eligibility check for a flight, cruise, or rail booking. Returns a secure page (and, where supported, an inline form) for the traveler to enter their booking reference and last name."
      },
      {
        "name": "mint_eligibility_session",
        "description": "Internal helper for the inline eligibility form: creates a secure session and returns its id. No UI; agents should use start_eligibility_check instead."
      },
      {
        "name": "get_eligibility_result",
        "description": "Read the result of a secure eligibility check started with start_eligibility_check. Pass the sessionId returned by that tool. Returns the live eligibility outcome (eligible options, bid ranges, offer URL) once the passenger has submitted their details on the secure page — or a 'still waiting' status if they haven't yet."
      },
      {
        "name": "place_bid",
        "description": "Places an upgrade bid, or buys a fixed-price (INSTANT) upgrade, for a checked booking. Takes an eligibility-check session id, an amount (omitted for INSTANT), and a cabin/segment. Returns a secure operator link to complete payment."
      },
      {
        "name": "modify_bid",
        "description": "Change the amount of a bid already prepared/placed on a booking. Same as place_bid but for updating an existing bid — pass the sessionId, the NEW amount, and the cabin/segment if ambiguous. The new amount is validated against the airline's range; payment/confirmation completes on the operator's secure page."
      },
      {
        "name": "get_bid_status",
        "description": "Check any bids already on a booking (submitted / accepted / declined), the bid-eligible cabins with their ranges, and the current cart. Pass the sessionId from start_eligibility_check. In hosts that render app widgets it shows a manage screen inline. Use modify_bid / cancel_bid to change or withdraw a bid."
      },
      {
        "name": "get_price_breakdown",
        "description": "Show the itemized all-in cost of an upgrade before the traveler commits — the amount plus any taxes and fees. Pass the sessionId (or conversationId), the amount (omit it for INSTANT — the airline's fixed price is used), and the cabin/segment if the booking has more than one option. For a BID it also returns the operator's own bid-strength read. Use it to answer 'what will this actually cost me?' before place_bid."
      },
      {
        "name": "cancel_bid",
        "description": "Withdraw a bid already placed on a booking the traveler checked with start_eligibility_check. Pass the sessionId (or conversationId). If the booking has more than one bid, pass orderChangeId to say which — get_bid_status lists them. Confirm with the traveler before calling; this releases the bid."
      },
      {
        "name": "predict_bid_success",
        "description": "Estimates how likely a specific bid amount is to be accepted, grounded in Plusgrade's resolved bid outcomes for the carrier and cabin, plus the operator's own bid-strength read when a checked booking's session id is provided. Returns null when there isn't enough data."
      },
      {
        "name": "start_watch",
        "description": "Sets up a Watcher that monitors a traveler's booking between now and departure for upgrade opportunities (a better seat, an empty adjacent seat, a cabin upgrade, lounge, or fast track). Returns a secure card/link where the traveler enters their booking, notification preference, and consent."
      },
      {
        "name": "get_watch_status",
        "description": "Check a Watcher Concierge watch (created with start_watch). Returns its status, what it's watching for, and any improvements found so far. Pass the token from start_watch."
      },
      {
        "name": "ask_upgrade_agent",
        "description": "Answer a general (not booking-specific) travel-upgrade question — how bid/instant/points upgrades work, eligibility rules, bidding strategy, and which airlines, cruise lines, or rail operators offer upgrades. Use this for informational questions only. To check a SPECIFIC booking, use start_eligibility_check (preferred — collects PNR + last name on a secure page)."
      },
      {
        "name": "partner_question_insights",
        "description": "Report what travelers and AI agents are asking about a specific partner's upgrade programs: total volume, the most frequent questions, which agents are asking, and which answers were strong vs. which need review. Pass the partner name (e.g. 'Air Canada', 'MSC Cruises')."
      },
      {
        "name": "usage_totals",
        "description": "Running totals across the whole system: how many questions have been asked, and how many were answered successfully (quality at or above the success threshold)."
      },
      {
        "name": "list_partners",
        "description": "List the travel operators that offer upgrade programs, with optional filters. Returns each operator's name, IATA/code, vertical, region, and the upgrade products it offers. Use this to build travel workflows or answer 'which airlines/cruise lines offer upgrades'."
      },
      {
        "name": "get_partner_info",
        "description": "Get the full upgrade profile for one operator — products offered (with the official page URL), loyalty program, cabin paths, how to access, and summary. More detailed than ask_upgrade_agent. Accepts an IATA code or a name (e.g. 'AC' or 'Air Canada')."
      },
      {
        "name": "get_upgrade_pricing",
        "description": "Returns typical upgrade bid ranges (low / typical / high, per cabin) for an operator, aggregated from anonymized eligibility checks. Accepts an IATA code or a name. Says so when there isn't enough observed data."
      },
      {
        "name": "search_upgrade_options",
        "description": "Find operators that offer upgrades, filtered by vertical, region, and/or product. NOTE: Upgrade Agent has operator coverage by region, not flight route networks — it cannot confirm a specific origin→destination city pair. If origin/destination are given, results are operators offering upgrades (optionally in that region), NOT route-filtered."
      }
    ],
    "profiled_at": "2026-09-25T06:01:59.953Z"
  },
  "unreachable": false,
  "payment_method": "oauth"
}